Privacy Policy

Last updated: January 2025

1. Data Controller Identity

HEED (hereinafter “the Company”), with address in Mexico City, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

2. Personal Data We Collect

We collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Number of employees
  • Information about services of interest

3. Purpose of Data Processing

Your personal data will be used to:

  • Respond to your information and quote requests
  • Provide contracted services
  • Send information about our products and services
  • Perform statistical and satisfaction analysis
  • Comply with legal and contractual obligations

4. Data Transfer

We do not transfer your personal data to third parties without your consent, except in cases provided by law or when necessary for the provision of services contracted with our technology partners (Microsoft, NinjaOne).

5. ARCO Rights

You have the right to Access, Rectify, Cancel or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, send your request to: contacto@heed.mx

6. Use of Cookies

Our website uses cookies to improve your browsing experience. You can configure your browser to reject cookies, although this may affect some site functionalities.

7. Changes to This Policy

We reserve the right to modify this privacy policy. Any changes will be posted on this page and, in case of significant changes, we will notify you by email.

8. Contact

For any questions or comments about this privacy policy, contact us at:
Email: contacto@heed.mx
Phone: +52 1 55 8644 3982

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